
Network Engineer
Full time @IX TELECOM SDN BHD in Software / Information System ShortlistJob Detail
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Career Level Entry-level
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Experience Fresh
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Qualifications Diploma
Job Description
- Act as 1st & 2nd Level Support & Troubleshooting.
- Escalate in timely manner to 3rd Level Support for any issue not able to resolve.
- Ensure all incidents meet the MTTR
- Coordinate & supervise partners & team members for troubleshooting & preventive maintenance.
- Prepare technical documents upon request (ATP, RCA, RFO, MOP, HLD, LLD, etc.)
- Onsite troubleshooting if required.
- Support Level 2 Engineer during deployment, Site Survey & Circuit Activation.