Client Servicing Intern

Internship @Aiken Digital in Sales / Marketing
  • Kuala Lumpur, Malaysia, 233, Jalan Maarof, Bangsar, 59000, Kuala Lumpur, Malaysia View on Map
  • Apply Before : September 9, 2022
  • Salary: RM1,000.00 / Monthly
  • 0 Application(s)

Job Detail

  • Career Level Entry-level
  • Experience Fresh
  • Qualifications Bachelor Degree

Job Description

We are searching for Account Coordinators Intern who are excited to play a larger role in attracting and retaining clients. Account Coordinators should be committed to customer satisfaction and ensuring internal operations are executed smoothly.

Responsibilities:

  • Assist Account Manager in business support and management.
  • Assist in providing timely responses to client requests.
  • Assist in performing business renewal activities such as follow-up on outstanding renewals and sending renewal reminder letters.
  • Assist in performing administrative duties like answering calls, documentation, filing etc.
  • Assist in scheduling business meetings and do follow-ups.
  • Assist in developing and implementing business improvement programs.
  • Assist in analyzing invoices and provide invoicing support.
  • Assist in financial analyses and reporting.
  • Assist in providing excellent client service to ensure client satisfaction.
  • Assist in identifying business opportunities with potential and existing clients.
  • Assist in developing client presentations, proposals and reports.
  • Assist in maintaining broad knowledge of client account regarding its target, industry and competitors.
  • Assist in maintaining and reviewing account plans for meeting the defined targets.
  • Assist in maintaining a thorough understanding of account management principles.
  • Assist Account Manager in coordinating day-to-day account activities & project tracking.
  • Assist with content creation and population as well as social media updates.

Requirements:

  • Candidates must possess or currently pursue a Bachelor’s Degree in the equivalent fields.
  • Active in extracurricular activities and leadership skills.
  • Duration of internship must be at least 3 months.
  • Sales, Marketing, or Account Management experience is generally preferred.
  • Excellent time management skills.
  • Exceptional presentation and verbal and written communication skills.
  • Strong computer skills and experience with MS Office.
  • Proactive attitude with a passion for customer satisfaction.
  • High level of efficiency and accuracy.