Successful candidates will be assigned under Development/ IT Infra & Network/ Application Support division that relates to his/her education background and working experiences.

Job Responsibilities:

1.      Development

• Participate in the entire software development life cycle.
• Design, develop new web application module, and customize existing intranet application based on project requirement.
• Design, develop new screen or report, and customize existing screen or report for ERP system.
• Troubleshooting, bug fixing, optimize performance of Intranet system or ERP system and provide technical support to users.
•  Integrate data from various plugins, back-end services, MS SQL databases, and third-party systems via API into Intranet system or ERP system needed.
• Be responsible for maintaining, expanding, and scaling Intranet system, and also preparing technical documentation & user manual.

2.      IT Infra & Network

• Oversee end-to-end performance monitoring, ensuring metrics and reliability targets are achieved.
• Maintain comprehensive documentation for project management, deployment, and operational procedures. Provide technical support for IT infrastructure devices.
• Implement new releases via the Patch Management Process for system components affecting operations.
• Backup and restore IT infrastructure components to guarantee crucial services in disaster scenarios.
• Resolve issues and implement new technologies with key IT infrastructure hardware vendors.
• Offer technical guidance and support for fault resolution during escalated incidents.
• Design network solutions aligned with business needs.
• Configure and install network devices like routers, switches, firewalls, load balancers, VPNs, and QoS.
• Monitor network performance and troubleshoot latency, packet loss, and bandwidth utilization.

3. Application Support

• Provide ERP support & troubleshoot end users reported problem.
• Test and assists in ERP system development and implementations.
• Participate in requirements gathering and analysis, writing of functional specifications and propose improvement plan.
• Schedule and provide end user system training.
• Perform month/ year-end inventory system freeze.

Job Requirements:

• Candidate must possess at least a Diploma, Degree in Computer Science/Information Technology/Computer or equivalent.
• At least 2 year(s) of working experience in the related field and preferably specializing in Software/Application/Network or equivalent required for this position.
• Fresh graduates are welcome to apply.
• Candidate must be willing to work at Senai, Johor area.