Front Desk Concierge
Full time @YTL Land Sdn Bhd in Others ShortlistJob Detail
-
Career Level Intermediate
-
Experience Fresh
-
Qualifications Diploma
Job Description
We’re looking for a fun and cheerful person to join us as a Front Desk Concierge!
Responsibilities:-
- Attentive, focused, and confident in responding to face-to-face or call inquiries and resolving difficult situations
- Provide the best level of courteous and professional care to customers and speak to customers clearly and politely
- To be well versed with operations and the floor plan of the shopping mall to ensure accurate information is properly disseminated to customers
- Aware of and assist all events and activities within the shopping mall and promote it to customers when the opportunity arises
- Assist in promotional activities such as give-away gifts, redemptions, contests, and follow-through necessary actions
- Take charge in the light of customer complaints and resolve them
Requirements:-
- Friendly, approachable, and comfortable with practicing open communication.
- Candidate must possess at least a Diploma.
- At least 1 year of working experience in the related field is required for this position.
- Fresh graduates are welcome to apply.
- Excellent proficiency in English and BM.
- Able to work on shifts, weekends, and public holidays.