About iMBrace

iMBrace is Asia’s first Human-in-the-Loop AI Collaboration Hub—a sovereign, enterprise-grade AI OS that orchestrates human and machine decision flows across chat, email, web, CRM, and in-store channels. Our mission is to empower both business users and IT teams to scale trusted, contextual AI adoption with governance, speed, and flexibility.

Backed by strategic partners like NVIDIA, Ingram Micro, and Red Hat, our platform blends multi-agent orchestration, profile-based governance, and no-code tools for real-time collaboration.

Your Mission

As a Workflow Developer, you’ll be at the heart of solution delivery—building and configuring intelligent workflows that help clients automate, orchestrate, and govern complex business processes using the iMBrace platform.

You’ll work closely with Customer Success, Product, and Engineering teams to transform business requirements into human-AI workflows that are scalable, secure, and deeply contextualized.

Key Responsibilities

Workflow Design & Development

• Build, configure, and maintain iMBrace no-code and low-code workflows using Databoard, triggers, and channel integrations.
• Translate business rules into modular, reusable workflow components across Slack, WhatsApp, email, and web.
• Develop end-to-end logic for automated routing, role-based decisions, and multi-agent orchestration.

Solution Implementation & Customization

• Collaborate with Customer Success and Project Managers to implement client-specific use cases.
• Tailor workflows based on dynamic profiles, knowledge hubs, and real-time system data.
• Assist in setting up proof-of-concept (PoC) environments, testing logic flows, and ensuring production-readiness.

Platform Expertise & Best Practices

• Develop deep knowledge of the iMBrace orchestration engine, SDKs, integration modules, and governance model.
• Propose optimizations and reusable templates for common use cases across industries (e.g., banking, insurance, enterprise services).
• Document implementation guides and workflow logic for handoff and long-term maintainability.

What You Bring

• 1–3 years of experience in workflow automation, RPA, or logic-based SaaS platforms (e.g., n8n, Zapier, UiPath, Power Automate).
• Strong logical thinking and attention to detail in process modeling.
• Familiarity with API usage, webhook configuration, and conditional logic.
• Bonus: knowledge of enterprise systems like CRMs, ticketing tools, or BI dashboards.
• Basic understanding of front-end or scripting languages (e.g., JavaScript, JSON, Python) is a plus.
• Strong collaboration and communication skills—comfortable working with both technical and non-technical stakeholders.

Why Join iMBrace?

• Build cutting-edge orchestration solutions on a platform that integrates AI, RPA, CRM, and workflow automation in one stack.
• Collaborate with leading enterprises and global tech partners like NVIDIA, HPE, and Cisco.
• Join a fast-paced, purpose-driven team delivering real impact through AI transformation.