Software Support

Full time @Agensi Pekerjaan Find Talent Sdn Bhd in Software / Information System
  • Selangor, Malaysia, 47810 View on Map
  • Apply Before : December 25, 2025
  • Salary: RM3,200.00 - RM4,500.00 / Monthly
  • 0 Application(s)

Job Description

Job Description

  • Deliver support to dealers and customers by offering guidance, troubleshooting, and consultation on software products through phone, email, and remote sessions.
  • Maintain detailed records of all activities, including inquiries, issues, customer feedback, and the solutions provided.
  • Continuously follow up on unresolved tasks internally and externally to ensure all customer inquiries are properly addressed.
  • Demonstrate the ability to work effectively both independently and as part of a team.
  • Perform additional tasks as assigned by team leaders when necessary.

Job Requirements

  • Diploma or Degree qualification
  • Proficient in both English and Bahasa Malaysia.
  • Fluency in Mandarin is a plus, as the role involves interaction with Mandarin-speaking clients.
  • Customer-oriented with a patient and service-driven attitude.
  • Experience or familiarity with accounting systems or software support is an advantage.
  • Open to fresh graduates—encouraged to apply.

Additional Information

  • Fixed office working hours Monday – Friday | 9am – 6pm
  • Parking Subsidy
  • Full-stocked fridge and pantry: coffee, tea, biscuits and etc.
  • Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme.
  • Training and guidance provided
  • Smart casual working attire
 
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