Position Overview:

We are looking for an enthusiastic IT Admin Intern to support our IT Administration team. This role will involve assisting with the maintenance of our IT infrastructure, managing user accounts, and providing technical support. The internship provides an excellent opportunity to gain hands-on experience in IT administration and managed services.

Key Responsibilities:

• Customer Service: Coordinate with internal teams, clients, and vendors to facilitate communication and ensure timely delivery of services.
• User Account Management: Assist with creating, modifying, and deleting user accounts and permissions in Active Directory or other management systems.
• System Maintenance: Help monitor and maintain IT systems, including servers, desktops, and network equipment.
• Technical Support: Provide support for hardware and software issues, including troubleshooting and resolving technical problems.
• Documentation: Update and maintain IT documentation, including system configurations, project documents, procedures, and user guides.
• Quality Assurance: Ensure compliance with security policies and ISO standards, including ITSM best practices.
• Asset Management: Assist with inventory management of IT assets and supplies.

Requirements:

• Education: Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Technical Skills: Basic understanding of IT systems, including operating systems, hardware, and networking concepts.
• Problem-Solving: Strong analytical and troubleshooting skills with attention to detail.
• Communication: Good verbal and written communication skills.
• Team Player: Ability to work effectively in a team environment and adapt to a fast-paced setting.
• Learning Attitude: Eagerness to learn new technologies and gain practical experience.

Preferred Qualifications:

• Familiarity with Microsoft Windows and Basic knowledge of networking concepts and protocols.
• Experience with IT administration tools or systems (e.g., Active Directory, ticketing systems) is a plus.

What We Offer:

• Hands-on Experience: Gain practical experience working on real-world IT administration tasks and projects.
• Mentorship: Receive guidance and support from experienced IT professionals.
• Networking: Opportunities to connect with industry professionals and fellow interns.
• Growth: Develop valuable skills and insights into IT administration, enhancing your future career prospects

Additional Information:

• Duration: Preferably 4-6 months of internship
• Location: Office tower directly connected to MRT Taman Mutiara – super convenient!
• Allowance provided
• Office hour: Monday to Friday (9AM – 6PM)
• Monthly fun activities with all teams
• Supportive & friendly working environment

📩 Send your resume to hr@future-d.com.my or call us at 03-9213 1450