Customer Service Internship (Night Shift US-Based Operation)

Internship S.F. Express Corporation (顺丰速运) in Others
  • Selangor, Malaysia, 25, Level 2, Jalan Astaka U8/84,Bukit Jelutong, 40150, Shah Alam, Selangor. View on Map
  • Apply Before : September 15, 2026
  • Salary: RM600.00 - RM650.00 / Monthly
  • 0 Application(s)

Job Detail

  • Postal Code 40150

Job Description

Shift Allowance – RM 500 per month prorated based on attendance

Training provided!

To handle inbound and outbound calls / emails / live chats regarding international shipments.

To track global packages and provide timely updates on delivery status and delays.

To advise customers on the export / import requirements to the respective destination.

To escalate any shipments that require special handling.

To be able to articulate issues / request that is brought up by the customer.

To do other tasks as requested by Management.

To maintain a high standard of service quality and phone etiquette to ensure positive customer experiences and high satisfaction.

Required skills