Job Description: We are seeking a motivated and detail-oriented candidate with proficiency in Japanese or Korean Language to support our operations in IT support. The ideal candidate will have a strong command of the Japanese or Korean language and be capable of performing customer support tasks. This is an excellent opportunity for freshers to kickstart their careers in a professional and growth-oriented environment.

Roles and Responsibilities:

Customer Support: Assist in responding to customer inquiries and resolving issues via email, chat, and phone in Japanese/Korean.

Technical Support: Provide IT Network support over phone, Email, and chat.

Qualifications:

Language Proficiency: Native or near-native proficiency in Japanese or Korean (both written and spoken). Proficiency in English is also required.

Education:

Certificate/ Diploma/Associate/ Bachelor’s Degree/Masters in any field – preferably in Information Technology, Engineering Technology, Computer Engineering. Electronics/Communication.

Technical Skills:

Good computer skills with aptitude to learn new technology and familiarity with tools/software is an advantage.

Communication Skills:

Good communication skills in both Japanese or Korean and English.

Attention to Detail:

Strong attention to detail and accuracy in interpretation.

Adaptability:

Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

Competitive salary and benefits package.

Professional development and training opportunities.

A collaborative and inclusive work environment.

Opportunities for career advancement within the company.

Experience working with a global team.

How to Apply:

Interested candidates are invited to submit their resumes to the below mentioned email address:

1. Email Address:

sylviacynthia.malar@hcltech.com

vinaysriram.venka@hcltech.com.

2. Please include any certifications or examples of previous Japanese/Korean related work, if available.
3. If you are a final year student, please mention the qualification (certificate/associate/diploma/degree/masters) and the completion month.