Technical Associate

Full time InfiniteX Sdn Bhd in Software / Information System
  • Selangor, Malaysia, Jalan PJU 1a/3, Taipan Damansara 2, Ara Damansara, Petaling Jaya, Selangor, Malaysia, 47301 View on Map
  • Apply Before : June 1, 2026
  • Salary: RM3,200.00 - RM4,000.00 / Monthly
  • 0 Application(s)

Job Detail

  • Postal Code 47301

Job Description

To study and understand technical aspects of various systems (mainly Microsoft core infrastructure and Microsoft Cloud solution) from client perspective. Manage incident tickets and provide L1/L2 technical support via phone, email. remote or onsite. Analyze, investigate and fix known issue and word towards timely resolution according to SLAs. Provide daily, monthly, bi-yearly system checks or monitoring as required. Ensure system and support related documentation is maintained and up to date. Required to follow-up actions to restore service to normal levels analyze, investigate and fix issues. Able to work in team and involved in project delivery together with project team.

Attached Files

Required skills

Able to solve problems with minimal supervision Able to work in team and involve in project delivery Proficient in English for both spoken and written Strong interest in technology
 
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