Business Operations Intern

We are looking for a proactive and detail-oriented Business Operations Intern to support our daily business operations. This internship offers hands-on exposure to business administration, operations, customer service, e-commerce, and project coordination. You will work closely with different departments and gain valuable experience in Brew Lab Resources.

Responsibilities

• Support daily business and administrative operations, including data entry, filing, and documentation.
• Prepare quotations, purchase orders, invoices, delivery orders, and business reports.
• Manage and organize company records while ensuring accurate documentation.
• Coordinate with suppliers, customers, and internal teams to ensure smooth business operations.
• Assist in processing customer orders and maintaining customer records.
• Support inventory management and monitor office and warehouse supplies.
• Assist in managing e-commerce platforms such as Shopee, Lazada, TikTok Shop, and others.
• Respond to customer enquiries via WhatsApp, email, and social media.
• Support the implementation and improvement of Standard Operating Procedures (SOPs) and workflow efficiency.
• Assist in project coordination, meeting preparation, and other operational tasks assigned by the management team.

Requirements

• Currently pursuing a Diploma or Bachelor’s Degree in Digital Business Management, Business Administration, Management, Operations Management, or related fields.
• Good organizational, communication, and multitasking skills.
• Proficient in Microsoft Office and Google Workspace.
• Familiarity with Canva, AI tools (e.g. ChatGPT), or e-commerce platforms is an added advantage.
• Responsible, detail-oriented, proactive, and willing to learn.
• Able to work independently as well as in a team.

What You’ll Gain

• Hands-on experience in business operations.
• Exposure to administration, operations, customer service, inventory management, and e-commerce.
• Opportunity to work closely with the management team and contribute to real business projects.
• Develop practical skills in communication, problem-solving, project coordination, and business operations.
• Friendly working environment with continuous learning opportunities.
• Internship allowance provided.