Technical Support Engineer

Full time Viskou Technology Sdn Bhd in Software / Information System
  • Johor, Malaysia, 47100 View on Map
  • Apply Before : August 31, 2026
  • Salary: RM4,000.00 - RM5,500.00 / Monthly
  • 0 Application(s)

Job Detail

  • Postal Code 80250

Job Description

We are looking for a motivated and technically skilled Technical Engineer to support both Pre-Sales and Post-Sales activities. You will work closely with our Sales team to provide technical consultation, propose IT solutions, and deliver excellent technical support to our customers.

Responsibilities

  • Provide technical consultation and recommend suitable IT solutions based on customer requirements.
  • Conduct product presentations, demonstrations, and Proof of Concept (POC).
  • Prepare technical proposals, solution designs, and documentation.
  • Work closely with the Sales team during customer meetings.
  • Install, configure, and maintain networking and IT infrastructure solutions.
  • Troubleshoot hardware, software, and network-related issues.
  • Perform system testing, commissioning, maintenance, and upgrades.
  • Provide onsite and remote technical support to customers.
  • Prepare technical reports and documentation.
  • Conduct user training when required.
  • Ensure projects are completed within schedule and customer expectations.

Required skills