Key Responsibilities

1. Sales Administration & Documentation

• Prepare, process, and verify sales documentation, invoices, and related paperwork
• Ensure accuracy and completeness of sales records and supporting documents
• Monitor and follow up on sales memos and outstanding documentation
• Maintain proper filing and documentation systems (physical and digital)

2. Reporting & Sales Monitoring

• Compile and analyze daily, weekly, monthly, and yearly sales reports
• Assist in preparing management reports and performance summaries

3. Scheduling & Coordination

• Manage appointment scheduling for HCCs and Nutritionists
• Coordinate booking arrangements with internal departments

4. Customer & Operational Support

• Provide frontline customer service support when required
• Assist in handling customer inquiries related to appointments or documentation

Who We Are Looking For

• Diploma and above in Business Administration, Sales, or related field

Experience

• Minimum 1–2 years experience in sales administration, retail support, or customer service
• Experience handling reports and performance data preferred
• Proficient in Microsoft Excel and reporting tools
• Familiar with CRM, POS, or sales tracking systems
• Strong documentation and data management skills
• Proficient in both English and Mandarin (spoken and written).
• Detail-oriented and highly organized
• Responsible, proactive, and able to work independently
• Willing and able to work on shift schedules, including weekends and public holidays if required