- Attending to customers for any inquiry, purchase, or payment.
- Sweeping/mopping the floor inside/outside the shop and forecourt area.
- Display/arrange goods in the convenience store.
- Cleaning/dusting the display shelves & goods.
- To place up product price tagging.
- To thaw and bake the pastry for Deli2go.
- To display/arrange pastry for sales inside warmer.
- To clean/tidy up the Deli2go area as and when needed.
- Attend all training as requested by the company and Shell Malaysia.
- Actively participate in the FB page of all retail stations (Like & Share).
- Maintaining good customer service.
- Stocktake on cigarettes and others good.
- Helping customers to fuel their vehicles with petrol or diesel to the requested level.
- Manage/collect cash and card transactions in forecourt at the pump (attendant tagging).
- Ensuring the store is clean, well-lit, and maintained both inside and out. Clearing of trash as and when needed.
- Accept cash, eWallet, and card payments for fuel and other goods.
- Manage fuels and stock deliveries (dry & wet stock).
- Welcoming Customers, Offering and Upsell latest promotions whilst delivering excellent customer service in line with Shell’s standards.
- To adhere to Shell HSSE procedures and ensure personal safety are observed.
- To ensure accuracy and prompt delivery of all assignments allocated.
- Maintaining a clean and orderly station. This includes servicing and cleaning the public restrooms, surau, store, cashier room, staff room, main entrance, windows, and countertops. Vacuuming, sweeping, and mopping floors, and organising shelves.
- To be neat, clean & tidy, and of smart appearance.
- Shall be attired in Shell uniform and adorn appropriate PPE where required.