
Digital Marketing & Customer Engagement Executive (B2C)
Full time @Softinn Solutions Sdn Bhd in Sales / Marketing ShortlistJob Detail
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Career Level Executive
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Experience Less Than 1 Year
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Qualifications Diploma
Job Description
Job Responsibility:
- Increase hotel merchant bookings and drive brand (LetsGoHoliday.my) awareness.
- Collaborate with hotel merchants to create attractive promotions and discounts.
- Create engaging content to showcase travel destinations and hotel offerings across social media and other platforms.
- Distribute hotel promotions through our platform and marketing channels to maximize reach.
- Run and analyze advertisement campaigns to generate bookings.
- Handle booking inquiries professionally via phone to assist with booking modifications.
Job Requirements:
- Has experience in marketing and customer service.
- Passionate about B2C digital marketing.
- Strong communication and interpersonal skills for handling guest inquiries and hotel collaboration.
- Has copywriting skills to create engaging social media posts and blog posts.
- Proficient in Canva for marketing material creation.
Not Mandatory but BONUS if:
- Experience in the hotel industry is a plus
- Graphic design
- Familiar with Facebook Ads and Google Ads.
- Familiar with Google Analytics
Report to Work options:
- Melaka branch
You Should Join if:
- You enjoy growing the hotel bookings (sales).
- You seek a more casual working culture that encourages creativity.
- You believe there are hidden gems in every part of the world to be discovered and traveled.
You should NOT join if:
- You don’t enjoy learning new skills.
- You hate talking to customers and hotel partners.
Salary Range:
RM 2,350 to RM 3,000 (with performance incentives and commission)
NOTE: Do state your expected salary if you have more than three years of working experience in related roles.
Employee Benefits
- Performance incentives and commissions
- Free flow of snacks
- Monthly potluck parties
Additional Perks for Your Role:
- HubSpot CRM Licenses (Sales Pro + Marketing Hub Pro)
- HubSpot CRM Certification (Certificate with your name on if you pass the test)
- Coursera PLUS Subscription (for training & development)