Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers’ requirements and company standards.
• Liaise with sub-contractors in ensuring product measurement and installation services is carried out in accordance to customers’ requirement.
• Liaise with house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services’ request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Keep records of customer interaction, transaction, comments and complaints as well as all dealings with sub-contractors.
• Ensure of all receiving of goods from Headquarter are in accordance to customers’ order and in good conditions. Take necessary actions for resolving if otherwise.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.

Job Requirements:

• Candidate must possess at least a Higher STPM/Diploma/ Bachelor’s Degree in any field.
• At least 3 years’ working experience in customer communication and sales coordination will be advantage. However, fresh-graduates are welcomed to apply.
• Applicants must be willing to work for 5.5 days.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Conversant in both spoken and written of Mandarin, Bahasa Malaysia and English.
• Details oriented with good interpersonal and communication skills.

Perks & Benefits:

• Attractive salary package with yearly salary increment and performance bonus
• Working with stable and well-established company
• Rewards and recognition such as long service award
• Provide on the job training
• Medical benefits
• Staff purchase discounts