Customer Service Assistant

Full time @Shui Xing Ventures Sdn Bhd in Others
  • Selangor, Malaysia, 41200, Klang, Selangor, Malaysia View on Map
  • Apply Before : December 19, 2023
  • Salary: RM1,500.00 - RM2,200.00 / Monthly
  • 0 Application(s)

Job Detail

  • Career Level Entry-level
  • Experience Less Than 1 Year
  • Qualifications Certificate

Job Description


  • To liase with carrier, custom and customers and relevant departments for tracking of shipments
  • Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period
  • Handle and resolve all customer complaints /inquiries via mail or phone in a timely
  • To coordinate internally and externally on the shipping arrangement and documentation preparation
  • Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOP
  • Ensure individual job task is being fulfilled in term on delivery time and cargo safety
  • Any other ad hoc and administrative duties


  • Candidate must possess at least SPM/STPM/Diploma in any discipline
  • At least 1 years of customer service explore with familiarity in the freight forwarding industry
  • Excellent and strong communication skill, spoken and written in English and Bahasa Melayu
  • Proactive with strong interpersonal skill
  • Able to work independently with multitasking abilities and able to take work pressure

Required skills