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Associate Technical Engineer – Systems (Location : Melaka & JB)

Full time @CTC Global Sdn Bhd in Software / Information System
  • Melaka, Malaysia, No. 42, 42A & 42 B, Jalan Melaka Raya 13, Taman Melaka Raya, 75000 Melaka, Malaysia View on Map
  • 0 Application(s)

Job Detail

  • Career Level Entry-level
  • Experience Fresh
  • Qualifications Bachelor Degree

Job Description

Responsibilities:

  • Schedules with customers on preventive maintenance activities
  • Performs onsite preventive maintenance activities
  • Generates preventive maintenance reports
  • Uploads preventive maintenance reports to Field Service Management System
  • Updates tickets in a timely manner in Field Service Management System
  • Provides onsite or offsite support to customers
  • Prepares incident reports if required
  • Assists in generating problem management reports
  • Responsible to carry out basic installations
  • Assists in complicated installations & projects that involve multiple products
  • Ensures deployment is according to timeline
  • Updates installation tickets in a timely manner in Field Service Management System
  • Updates Timesheet to reporting manager

Requirements:

  • Diploma / Degree in Information Technology or equivalent
  • No working experience required
  • Possess a positive attitude, keen interest in the role and a desire to develop and progress in service delivery
  • Ability to work independently and within a team
 
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